LEGAL
This policy explains how Annai Holdings (“we”, “us”) handles information when you use our website or submit an export enquiry.
Last updated: November 2026
When you send an enquiry or contact us, we may collect your name, company, email address, phone number, destination country, product interest and message. We may also collect basic technical data such as pages viewed and approximate visit timing to understand how the site is used.
We use enquiry details to respond to your request, discuss product availability and export logistics, and keep records of business conversations. Website usage data helps us improve content and site performance. We do not sell personal information.
Information may be shared with our internal export team and, where needed to fulfil a request, with trusted logistics or processing partners involved in your enquiry. We may also disclose information if required by law.
Enquiry records are kept for as long as needed for business follow-up and operational records. We take reasonable measures to protect information stored in our systems, but no method of transmission or storage is completely secure.
You may ask us to update or clarify enquiry details, or request information about data we hold relating to your correspondence, by emailing [email protected].
Questions about this policy: [email protected] · 257–259 Beach Road, Navanthurai North, Jaffna, Sri Lanka
